When people look for a used car to purchase, they typically do so with caution. The last thing a driver wants is for their newly purchased used vehicle to turn out to be a lemon. After paying for a car or truck, drivers shouldn't have to pay for unforeseen repairs.
As an auto dealer, you can give your customers peace of mind about the vehicles on your lot with a comprehensive 27-point inspection checklist. Here at Dealermarket, we simplify the inspection process with our comprehensive multi-point inspection forms designed specifically for dealerships.
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Have you ever tried to follow a process with multiple steps and no clear guide to follow? Under such circumstances, it becomes too easy to overlook critical steps, resulting in unfinished or inaccurate task outcomes. Having clear documentation to follow eliminates that problem.
The same works for vehicle inspections. Instead of rifling through various paperwork and forms to assess the mechanical, physical, and cosmetic aspects of the cars your service team inspects, they could use a single document that covers all the necessary topics.
Everything from generic multi-point vehicle inspections to manufacturer-specific forms fosters transparency between buyers and service teams. Technicians will know that they haven't overlooked anything, and customers can see that vehicles undergo thorough inspections.
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With a 27-point inspection checklist, you can be sure that your vehicles are up to par. If they're not, the form will clearly identify potential problems that might require attention.
When mechanics use comprehensive inspection forms, they must check off everything they inspect and the problems they identify. Some documents have color-coded themes for easy comprehension between buyers and mechanics. For instance, forms might have the following colors with specific meanings:
- Green: Item is inspected and in good condition.
- Yellow: Item is inspected and may need attention.
- Red: Item is inspected and requires immediate attention.
Transparency is important to customers, especially those looking for used cars. Multi-point vehicle inspection forms can foster confidence in your dealership.
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The 27-point inspection checklist covers key aspects of any vehicle. It ensures that owners, buyers, mechanics, and dealers are aware if something is wrong with the car or truck. Topics on the form include:
- Fluid levels: Leaking coolant or transmission fluid indicates the need for immediate repairs, especially transmission fluid leaks.
- Brakes: When stepping on the brake pedal, it shouldn't vibrate or make squealing or scraping noises.
- Tires: All tires should be free of feathering and have sufficient tread depth.
The checklist also accounts for the condition of the muffler, drive belts, interior controls, battery, and headlights. With a thorough inspection, car owners will have fewer repair needs and will be satisfied with the service they get at your dealership.
Boosting Team Efficiency Through Consistent Practices
One of the best ways to ensure consistent customer satisfaction at your dealership is to ensure your service team follows standardized processes that are exhaustive and efficient. Standardized multi-point inspection forms can help with that.
The design of the 27-point inspection checklist helps promote efficiency. It encompasses multiple aspects of a vehicle, with clear boxes indicating "inspected," "needs attention," and "needs immediate attention." It also has clearly defined spaces for repair estimate costs and additional notes.
By training your service team to follow consistent practices, like using the checklist form, all vehicles will undergo thorough inspections. Their service will be more reliable, and customers will appreciate the consistency, whether they're buying a used car or getting routine maintenance.
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Don't settle for inconsistent inspection results at your dealership. With the 27-point inspection checklist from Dealermarket, you can rest assured that your service team leaves no stone unturned during assessments, leaving your customers satisfied with their service. We also offer multi-point inspection forms for Kia, Mazda, and other brands.
Dealermarket offers various visual vehicle inspection reports, inspection stickers, and other checklists to streamline dealership operations. If you're ready to give your team the right resources to make a difference in your business, turn to Dealermarket at (844) 888-8100. Explore your options today!
